Legal Disclosures & Governance

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation), WebStructureStudio, registered at 109 Rue des Entrepreneurs, 75015 Paris, France, collects and processes personal data exclusively for the purposes of client communication, project delivery, technical support, and statutory financial reporting.

1.1 Data We Collect

Through our contact forms and service engagement processes, we collect: full name, email address, phone number (optional), company name (optional), and project specifications voluntarily provided by you. We also collect standard server log data (IP address, browser type, access timestamps) for security monitoring purposes.

1.2 Legal Basis for Processing

We process your personal data based on: (a) your explicit consent provided when submitting our contact forms; (b) the performance of a contract or pre-contractual measures at your request; and (c) our legitimate interest in maintaining system security and service quality.

1.3 Data Retention

Contact form submissions are retained for a maximum of 24 months from the date of submission unless an active client relationship is established. Project-related data is retained for the duration of the engagement plus 6 years in compliance with French commercial record-keeping obligations.

1.4 Data Sharing

We do not sell, rent, or distribute personal information to third-party data brokers. Data may be shared with: (a) infrastructure providers (hosted within the European Union) solely for the purpose of delivering contracted services; (b) accounting and legal advisors as required by applicable law; and (c) government authorities when legally compelled.

1.5 Your Rights

Under the GDPR, you have the right to: access your personal data, rectify inaccurate data, request erasure ("right to be forgotten"), restrict processing, data portability, and object to processing. To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL).

2.1 Scope of Engagement

All services provided by WebStructureStudio are governed by explicitly contracted Statements of Work (SOW) executed between the Client and WebStructureStudio. Each SOW defines the specific deliverables, timelines, milestones, and pricing applicable to the engagement.

2.2 Intellectual Property

Upon complete settlement of all agreed commercial invoices, WebStructureStudio assigns all worldwide intellectual property rights in the client-specific software deliverables, source code, design tokens, and digital assets directly to the Client. Pre-existing frameworks, libraries, and internal tooling used during development remain the property of WebStructureStudio.

2.3 Payment Terms

Unless otherwise specified in the SOW, invoices are payable within 14 calendar days of issuance. Late payments incur a statutory interest rate of three times the French legal interest rate (taux d'intérêt légal) plus a fixed recovery fee of €40 in accordance with French commercial code articles L.441-10 and D.441-5.

2.4 Limitation of Liability

WebStructureStudio's total aggregate liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim. We shall not be liable for indirect, consequential, or punitive damages including but not limited to loss of revenue, data, or business opportunity.

2.5 Confidentiality

Both parties agree to maintain the confidentiality of proprietary information exchanged during the engagement. This obligation survives termination of the agreement for a period of 36 months.

3.1 What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit our website. They help us recognize your device and remember certain information about your visit.

3.2 Cookies We Use

Essential Cookies: Required for core website functionality including session management and security token validation. These cannot be disabled.

Preference Cookies: Remember your cookie consent choice (stored via localStorage) to prevent repeated consent prompts.

Analytics Cookies: We do not currently use third-party analytics cookies. Should this change, we will update this policy and request renewed consent.

3.3 Managing Cookies

You can control and delete cookies through your browser settings. Disabling essential cookies may impair website functionality. To manage your cookie consent on our site, clear your browser's local storage for this domain or adjust your browser's cookie preferences.

4.1 Cancellation Before Work Commencement

If a Client cancels an engagement before any work has commenced, 100% of any advance payment shall be refunded within 14 business days.

4.2 Cancellation During Active Engagement

If a Client cancels an engagement after work has commenced, WebStructureStudio shall be entitled to compensation for all work completed up to the date of cancellation, calculated on a pro-rata basis relative to the total project scope. Any advance payment exceeding the value of completed work shall be refunded within 14 business days.

4.3 Non-Conforming Deliverables

If delivered work materially fails to meet the specifications defined in the approved SOW, the Client must notify WebStructureStudio in writing within 10 business days of delivery. WebStructureStudio shall have 15 business days to remedy the non-conformity. If remediation is not possible, a partial or full refund shall be negotiated in good faith.

4.4 Refund Method

All refunds are processed via the original payment method. Refund processing times depend on the Client's financial institution but shall not exceed 21 calendar days from approval.

4.5 Applicable Law

This refund policy is governed by French consumer law (Code de la consommation) and applicable European Union directives. Nothing in this policy limits your statutory rights as a consumer.